Playbook

Lead to quote

Move inquiries to quotes and quotes to booked work with less delay.

Trigger

New inquiry

The workflow starts when a lead asks for pricing or scope.

Action

Qualify and quote

Check fit, gather details, and move toward a quote.

Approval

Review the quote

Escalate exceptions or pricing issues for human review.

Result

Booked work

Measure success by quotes sent and jobs booked.